Shipping & Returns

Shipping
We offer free shipping on ALL orders within the U.S.and free shipping on international orders over $350.

All items within the U.S. are shipped via USPS or UPS while international orders are shipped via USPS First Class International Service.**

Orders placed after 3:00pm PST, holidays or weekends are shipped the next business day. A shipment confirmation will be sent to you with a tracking number.

**If an order is needed within a very short delivery window, please reach out to us. We are evaluating the various changes being made with USPS and are balancing cost and expediency to get your purchases to you.

Returns
Wasn't perfect? Please email hello@shopneutralground.com for a return shipping label. Returns are accepted on unworn/unused items only within 30 days of purchase with a 15% re-stocking fee.